Player-coach sales leader and hands-on enablement builder across consumer products, B2B distribution, and enterprise accounts. Started on the floor of a restaurant kitchen selling private dining, ended up building the scorecards, coaching systems, and enablement pilots behind $800M+ books.
Owned sales strategy for NEBO, TRUE, and THAW across 3,000+ retail and dealer accounts in the US and Canada. Built the team's enablement infrastructure from scratch: call scorecards, coaching materials, reporting structures, and dashboards that gave the team real visibility for the first time, plus training programs and high-energy contests to keep performance and morale high.
Inherited a team that hadn't hit attainment in over a year. Rebuilt onboarding and coaching around observable behaviors instead of general feedback. Also played a key role in Sales Enablement's "Next Best Action" pilot, working hands-on to test and refine it within Inside Sales before it expanded across multiple verticals and into the field.
Ran a $90M commercial book through competitive RFPs and RFQs. Diagnosed a relationship gone cold and rebuilt it into the team's biggest save.
Co-directed 4 Key Account Managers and managed 9 Inside Key Account Managers across Healthcare, Government, Education, and Commercial, including strategic accounts like the State of Louisiana, the State of New York, and Edward Jones. Ran the highest-performing Inside Key Account team of four, company-wide.
Managed a $72M Fortune 500 book, including IKEA, Avis Budget Group, and Campbell Soup. Built a mentorship program for new Key Account Managers on her own initiative, before it was ever asked of her, using call shadowing and Miller Heiman coaching.
Where it started. Sold and executed private dining from intimate dinners to 350-guest buyouts. Set the property's record for highest single-month private dining revenue.
Built from scratch at Alliance Consumer Group: scorecards, coaching materials, reporting structures, and dashboards that gave the team real visibility for the first time.
Designed the training and ramp structure behind a 19% year-over-year productivity gain in 60 days at HD Supply, and a self-initiated mentorship program at Staples before it was ever requested.
Hands-on partner to Sales Enablement in testing and refining the Next Best Action pilot within Inside Sales, helping shape a program that expanded across multiple verticals and into the field.
The full account management playbook for the independent retail channel — how the territory is worked, how accounts are prioritised, and what a rep is accountable for week to week.
A six-stage call quality rubric — intro, discover, pitch, objections, close, next steps — scored 0–5 so managers grade consistently and reps know what “good” sounds like at each stage.
A full fiscal-year tracker for a 12-rep team. Goals set once per quarter, activity logged daily, weekly and monthly roll-ups that calculate themselves — so coaching starts from numbers, not memory.
The core outbound script for independent retail accounts — the everyday motion the scorecard above is built to measure.
How a launch gets sold into an existing account without leading on price — positioning, assortment, and the specific ask.
A seasonal promotional motion built around a fixed window — bundle framing, urgency, and a close tied to specific quantities and dates.
Managed as three of four verticals inside an $812M book at Staples Business Advantage.
Fourth vertical in the same book, plus a standalone $90M commercial territory.
NEBO, TRUE & THAW sold into 3,000+ independent retail and dealer accounts, US and Canada.
$36M territory across Florida, Georgia, and South Carolina serving property owners and operators.
IKEA (retail), Avis Budget Group (travel), Campbell Soup (CPG) — one $72M book, three different worlds.
Where the relationship-first instinct was built: Walt Disney World's Swan and Dolphin resort.
"Out of the leaders on my team, she is the one whose drive and ambition set her apart almost immediately... that instinct to cross-collaborate is something I don't see often, and it made her one of the more forward-thinking leaders I've worked with."
"She built the call scorecards, coaching materials, reporting structures, and dashboards that gave our team real visibility and consistency for the first time... sharp strategic thinking, genuine creativity when a deal hit a wall, and a calm, steady presence even when the pressure was highest."
"That kind of outcome does not happen without someone who can bridge strategy and execution, and Arielle did exactly that... she leads in a way that makes people want to do their best work, not because they have to, but because they want to match her energy."
"Arielle is the most influential leader I have had the privilege to work with. ... It is through her leadership that I gained the confidence to lead every customer meeting and project from that point on securing large customers and getting promoted twice over!"
"If it's not observable, it's not coachable. I don't coach a rep's attitude, I coach the specific thing they did on that specific call."
"I've never once inherited a system that already worked. I've built one, every time, in the first 60 days."
"A struggling account is almost never a pricing problem. It's a trust problem, and trust gets rebuilt through consistency, not a grand gesture."
"If I'm asking my team to hold a standard, I hold it first. A scorecard only earns trust when it applies to me too."